Frequently Asked Questions
Dog Walking Services in London & Manchester
What does a dog walk consist of?
Our professional dog walkers pick up your dog from your home in London or Manchester, take them on a GPS-tracked walk and return them safely. During walks, we reinforce training commands to support good behaviour.
How many dogs do you walk at a time?
We offer one-on-one walks or small group walks, with a maximum of four dogs per walker, depending on the size and temperament of the dogs. You can choose the style that best suits your pet.
Will I receive updates about my dog's walk?
Yes, we provide daily updates with a short note and photos, so you know exactly how your dog is doing and what they enjoyed during their walk.
Do you offer a free meet and greet?
Absolutely. We offer a complimentary consultation at your home in London or Manchester with no obligation, giving you the chance to meet our team and ensure we’re the right fit for your dog.
Are you insured and can you provide proof of coverage?
Yes, we are fully insured, covering emergency vet care, public liability and loss of keys. Contact us to request proof of insurance.
What is your inclement weather policy?
Rain or shine, your dog will go outside. Our walkers are prepared for all weather conditions to keep your pet active and happy in London and Manchester.
Pet Sitting in London & Manchester
What does pet sitting include?
Our pet sitters provide basic care such as feeding, watering, administering medication, offering playtime and exercise. We serve clients across London and Manchester, with flexible options for additional walks or vet visits.
How should I prepare my home for a pet sitting visit?
Ensure your pet sitter has supplies like food, treats, toys and waste bags. Leave clear instructions on routines, medication and house rules. Provide emergency contacts and secure your home.
Can the pet sitter administer medication?
Yes, if your pet requires medication, please provide clear instructions and supplies. Our pet sitters are trained to administer medication safely.
What is your key policy?
Your keys are kept secure and never linked to personal information. In case of loss or theft, we will inform you immediately. Your personal data is stored on a secure server and never shared.
Holistic Dog Daycare in Wood Green, London N22
What is dog daycare at Doggy Pally?
Our holistic daycare in Wood Green offers a calm, sensory-rich environment for your dog. Limited to just two dogs per day, we focus on quality care, mental stimulation and relaxation.
What makes your daycare different?
Unlike large commercial facilities, our boutique home environment provides personalized attention, sensory enrichment in our scent garden and professional care with a 4-star regulated setting.
Why is your daycare more expensive?
Because we limit group sizes to ensure individualized care, offer a boutique, home-based environment and include premium enrichment activities, our rates reflect this high-quality service.
Do you offer a trial session?
Yes, all new guests undergo a mandatory assessment to ensure compatibility with our environment, cats, and other dogs, ensuring a harmonious experience in north London.
What is the "Walking Concierge" service?
Included in our premium daycare, the Walking Concierge offers door-to-door, foot-based transport within London N22. We personally collect your dog, start their day with a calm walk, and return them relaxed and happy.
What is a scent garden?
Our scent garden is a peaceful outdoor space with dog-safe botanicals like lavender and mint, designed to encourage natural foraging and mental relaxation, reducing stress.
Is my dog safe with the child?
Absolutely. Safety is a top priority. Our daughter has been raised respecting animal boundaries and all interactions are supervised. We only accept dogs with a gentle temperament around children.
For more questions or to book a service, please contact us today. We are committed to providing safe, professional and loving pet care tailored to your pet’s needs.